Frequently Asked Questions (FAQ)

Welcome to the Onlineledshoes.com FAQ page! Here, we’ve compiled answers to the most commonly asked questions about our LED shoes. If you need further assistance, don’t hesitate to reach out to our customer service team.

1. What are LED shoes?

LED shoes are footwear equipped with LED lights in the sole or upper, allowing you to customize the look of your shoes with different colors and light patterns. They are popular for their eye-catching designs, and they’re perfect for parties, festivals, or any occasion where you want to stand out.

2. How do LED shoes work?

LED shoes feature built-in LED lights powered by a rechargeable battery. The lights are controlled via a small button on the shoe, which allows you to cycle through various colors and modes, including steady lights, flashing, or strobe effects.

3. Are the LED shoes comfortable to wear?

Yes! Our LED shoes are designed for comfort, with cushioned insoles and durable materials. The LED system is lightweight and does not affect the overall fit or comfort of the shoes.

4. How do I charge my LED shoes?

Each pair of LED shoes comes with a USB charging cable. Simply plug the cable into the charging port on the shoes and connect it to a USB power source (e.g., a laptop, power bank, or wall adapter). It typically takes about 1-2 hours to fully charge, and the lights can last up to 6-8 hours depending on the mode.

5. Are the shoes waterproof?

While our LED shoes are water-resistant to some degree, they are not fully waterproof. We recommend avoiding exposure to heavy rain or submerging them in water. However, light splashes or walking in wet conditions should not cause damage.

6. How do Iclean my LED shoes?

To clean your LED shoes, use a soft, damp cloth to wipe down the surface. Avoid getting the shoes too wet or submerging them in water. For the LED system, be sure to keep the charging port and lights dry.

7. How long do the LED lights last?

The LED lights in our shoes are built to last for the life of the shoes, providing many hours of use. With proper care, you can expect the LED lights to function for years.

8. How do I choose the right size?

We recommend using our size chart, which can be found on each product page, to select the appropriate size. If you're between sizes or unsure, we recommend sizing up for a more comfortable fit. If you have any specific sizing concerns, feel free to contact us.

9. Can I wear LED shoes to the gym or while running?

Our LED shoes are designed for casual wear and entertainment purposes. While they offer comfort for everyday activities, we don’t recommend them for high-impact activities like running or intense sports.

10. Can I customize the light settings on my LED shoes?

Yes! Our LED shoes offer multiple color options and light patterns, such as steady light, flashing, and strobe effects. You can easily change the lighting with a button on the shoe.

11. What is the return and exchange policy?

We want you to be happy with your purchase! If you're not satisfied, we offer a 30-day return policy for unworn and unused shoes. Please visit our Return & Refund page for more details on how to initiate a return.

12. How do I track my order?

Once your order ships, you will receive an email with tracking information. You can use the tracking number provided to follow your package’s journey to your doorstep.

13. Have more questions. How can I contact you?

If you have any further questions, feel free to reach out to our customer service team via the Contact Us page, or email us at [email protected]. We’re happy to assist!

Need help?

• Email: [email protected]
• Phone: +91- 9485998905
• Support: 24/7 service available
  
  

Thanks for choosing Onlineledshoes.com—where your steps shine bright!